Entries by Ann Hawkins

More customers isn’t always the answer

Getting new customers is the most expensive way to grow your business. According to many sources, it can be seven times more expensive to get a new customer than to sell more to existing ones. Before spending money on finding new customers, think about doing these things instead: Add value to what you sell; do […]

Why passion isn’t enough

Success in business is not about passion. Of course it’s great if you love what you do. Of course it’s great if you work for a purpose other than to make money. These are bonuses. What makes a business work is the boring stuff. Does anyone want to buy what you want to sell? Are […]

You can’t change in isolation

Sometimes we want to change and others don’t want us to. Sometimes others want us to change and we don’t want to. Whatever the reason – we can’t change in isolation. As soon as we make changes, others have to change to accommodate the new version of “us”. So before you consider making changes, make […]

The most important to do list.

Not all to do lists are created equal Another day, another dollar? Its seven o’clock on a Monday morning and you’ve decided that this is the week that is really going to make a difference. You’ve got your to do list and a goal to get more clients, more orders and more money in the […]

Is your business average?

“The average SME does xyz …” A lot of articles, reports, infographics etc., use this sort of title in order to persuade us to use a product or take action on something. All it really does is raise a lot of questions. If SMEs were surveyed we need to know how many and what sort. […]