Entries by Ann Hawkins

Why likeability is important in business

People who don’t like us are unlikely to buy from us. It’s a stark truth but one that every small business owner is familiar with. People buy “us” first. I just read a book, set in the 1950’s in which one of the characters was an old style salesman, trying to sell jars of pickled […]

Pricing and the perception of value

Pricing is about so much more than creating revenue. Work Smart Not Hard Tip No. 53 in a series written for Indie Cambs When you examine your business and decide you need more profit, one of the easiest ways to do this is to increase prices. This usually brings up the issue that a price […]

Red Plenty – another look at the importance of pricing

How poor pricing kept a whole population poor. I often talk about how poor pricing keeps a business poor but I’ve just read an account of how the population of a whole country was affected by poor pricing. This didn’t happen because the economists got the maths wrong, but because ideology was deemed to be […]