Entries by Ann Hawkins

Decisions are like hats, haircuts and tattoos

Making decisions doesn’t have to be hard. I believe that more people fail from failing to make a timely decision than from making the wrong one. If you make a decision that proves to be wrong you can usually correct it (we’re talking about business here, not open-heart surgery). If you procrastinate about making a […]

What do your customers really want?

Customers needs are changing and small businesses have the answer! Work Smart Not Hard Tip No. 45 in a series written for Indie Cambs At the start of each new year we’re bombarded with the same questions: “What do you want this year? What are your goals? What are your resolutions? What will you achieve? […]

On seeing others and being seen

Why being truly seen — and seeing others — may be our most powerful act. Have you ever felt that someone has seen you for who you really are, who understands what you mean, what you intend, and how you want to make others feel? For almost ten years I’ve been bringing together a group […]

Power and Choice

Are you in control of your business? How much power and choice do you have? Work Smart Not Hard Tip No. 44 in a series written for Indie Cambs It may feel that the control we have over our own destinies is being eroded so it’s a good time to remember that as independent business […]

What’s going on in your head?

“I just learned that silent reading isn’t silent for everyone. Some people hear the words in their heads as they read.” This statement sparked a deluge of “how did we not know this?” juxtaposed with “isn’t this true for everyone?” questions that revealed a hidden world of creativity going on inside some people’s heads — […]