Which technology best supports democracy?

“Which technology best supports democracy?” This is one of the questions many solo business owners ask because they want to choose technology that matches their values. The companies developing alternatives to Big Tech products and platforms leveraging the open social protocol don’t get a lot of publicity for obvious reasons so it’s great to see […]

Your business has different needs to you

People and businesses have very different needs Work Smart Not Hard Tip No. 48 in a series written for Indie Cambs One of the things that has always fascinated me about businesses is that they all run the same way: You find something that people want or need. You work out how to supply it […]

How are your customers feeling about world events?

Do we carry on as usual or sell it all and take that trip? Work Smart Not Hard Tip No. 47 in a series written for Indie Cambs We’re once more plunged into world events that threaten to disrupt our lives and businesses and over which we have very little say or control. In circumstances […]

What is the number one priority you’re avoiding?

“You’re avoiding committing to a single, explicit go-to-market focus” Work Smart Not Hard Tip No. 46 in a series written for Indie Cambs Members of my network of independent business owners who use AI tools asked it this question last week. Some of the answers were a real wakeup call: “You’re avoiding creating one clear, […]

What do your customers really want?

Customers needs are changing and small businesses have the answer! Work Smart Not Hard Tip No. 45 in a series written for Indie Cambs At the start of each new year we’re bombarded with the same questions: “What do you want this year? What are your goals? What are your resolutions? What will you achieve? […]