Some clients just stink The most heart rending calls I get from my clients are when they are deeply unhappy with one of their own clients. They feel sick every time they hear them on the phone because the call is usually bringing a deadline forward, changing the scope of the project, making unreasonable demands […]
Watching people put your advice into action and seeing the results is amazing. My clients teach me time and time again about what really works in business: Focus on what’s important instead of always dealing with what’s urgent. Automate everything that can be automated. Delegate or outsource everything you don’t have to do yourself. Set […]
What makes you decide to change? Learning is one thing, knowing is another. Neither means that you will actually change. Change happens when you have a change of heart rather than a change of mind. Change happens when you take action, moment by moment, doing things differently. Change happens when you take a leap of faith. Will the […]
Do you do everything in your business yourself – or just the important things? Today I got into a bit of an argument on Twitter (nothing new there). It started with someone moaning about having to get up at ridiculous hours to attend to their business and me responding by saying that as they own […]
Get that monkey off your back! Are other people spending your time? Check by doing this after every meeting: Did your meeting start/end on time? If not what could you do to make sure this happens in future? Who benefitted most from the meeting? If it was you, is the benefit in the short or […]