Gary Vaynerchuck explains why he said “99.5% of social media experts are clowns” and why I agree with him.
Like Gary, I see lots of small business owners hiring people to ‘do’ their social media for them or advise them on how to use Twitter, Facebook etc without having any idea or track record on how to grow a business.
Social media is only a part (an increasingly important part) of how to grow a business and can’t be ‘done’ in isolation. Unfortunately it is the latest bandwaggon for people who can talk the talk but have never walked the walk and it is muddying the waters for the genuine folk who really can help businesses to take advantage of this amazing opportunity.
If you are thinking of hiring someone to help you with social media, please check out their track record in growing businesses, including their own, which should be more than just being a social media advisor.
There is no quick fix and definitely not any ‘one size fits all’ solutions so if you are going to spend money, make sure you hire one of the 0.5% who understand what YOUR business needs. Its not about the technology!
Things to check:
What’s their track record in business (other than being a SoMe Guru)?
What do their own social media accounts show? Are they walking the walk or just talking the talk?
Anyone can get huge numbers of followers, connections and ‘likes’ but are they your target audience?
Do they understand PR? Will they make you proud of your on-line presence?
Do they write well? Good grammar and spelling are essential – even in a tweet.
Are they excellent communicators? Social media shows up poor communication fast and to many more people.
Do they understand engagement? Social media is not a broadcast platform.
Do they understand the importance of listening and responding?
Do they understand why automation has more drawbacks than advantages?
There are some excellent people who will give good advice on the best way to use Social Media and lots and lots of really good free advice on line. If you need help, send me an email and I’ll be glad to recommend some.