Archive for March 2012

The holes in Mary Portas’ knickers

unionjackpantsimages 150x150 The holes in Mary Portas knickers

“Let’s revive British manufacturing”

So shouts Mary Portas, striking a pose for the cameras in her new TV show Mary’s Bottom Line (read all about it here http://www.maryportas.com/bottomline/)

Mary is passionate and persuasive and appeals to every emotion any decent human being can relate to as she strides through a deprived area of Manchester rescuing unemployed people and an unloved factory by manufacturing “Made in Britain” knickers.

The programme is the usual mix of ‘business lessons’ and entertainment that we’ve come to expect from this type of show but what can ordinary (i.e. not celebrity) business folk learn from Mary’s latest exploits?

Market research

Mary does her market research by agreeing with a high end French lingerie manufacturer that “people these days buy less but pay more for quality” and by guilt tripping shoppers in the high street into admitting they would pay more for British made knickers. Really? Most of them had no idea where the knickers they were wearing came from so maybe when the cameras aren’t running it’s not such an issue for them.

Hiring the right staff

A snaking line of 400 applicants is reduced to eight apprentices but not before covering the usual sob-stories that seem to be compulsory on all reality TV shows. 

Despite the huge number of people to choose from, Mary insists on taking on one girl who has neither the right attitude not the skills to do the job.

Now, conflict makes for good TV but it doesn’t make for good business and I suspect in following shows there will be showdowns and shouting with echoes of other shows where a misfit is made a scapegoat for the sake of TV drama with nor thought for their subsequent welfare.

For me, employing people should be about doing what’s right for both the business and the employee and not about exploitation, whether it’s for profit or TV ratings.

 

The supply chain

Having got her workforce set up Mary then apparently realises that she doesn’t have the British made lace she needs to produce the knickers. The TV audience is treated to a dash around Nottingham as Mary hunts down the only manufacturer of stretch lace left in Britain and gets him to agree to supply her enterprise. 

A preview of next week’s show hints that this arrangement is doomed. Maybe in the real world the supply chain would take a higher priority ….

 

Leaving aside the manipulation that is necessary to make a good TV show, is this idea cynically exploiting a deep seated desire to revive British manufacturing? Is Mary paving a road for those less famous to follow? If her knickers didn’t have this huge TV exposure that no normal manufacturer could afford, would they ever get to market?  What do you think?

More next week as Mary settles on a name for her knickers, sorts out the branding and chooses a model bum to show them off.

Related post: Will Kinky Knickers become a viable business? 

Networking – time to move on.

you scratch my back 300x225 Networking   time to move on. More and more business networks are popping up but there is a quiet revolution going on in the way they are working.

I just saw someone tweeting from an event, saying they’d connected with the speaker on LinkedIn and were carrying on the discussion. At the same event, delegates were using a hashtag (this symbol # that creates a clickable link on Twitter) to tweet about the event, connect with each other and share pictures and slides from the presentations with people who couldn’t be there.

This is networking.

These people all have a common interest, established immediately. No-one did an elevator pitch and no-one swapped business cards or asked for referrals. No breakfast was partaken. The connections will be strengthened or fade according to the individual’s preferences, needs and interests.

The organisers of the event did nothing to facilitate this, except, when pushed, suggest the hashtag. They could have made much more of it, and possibly increased attendance, by inviting people to use it when they registered to connect with other delegates before the event and create a buzz about what was happening – but that’s another story.

The real story here is that business networking has moved on.

Savvy folk are using new ways to connect with interesting people and build relationships using social NETWORKING platforms like Facebook, Twitter, LinkedIn and MeetUp to network effortlessly, sometimes in very innovative ways, and at no cost. The trick is to see it as social NETWORKING and not social media or marketing. That means using your own name and picture in your profiles and not your business name and logo.

 

Some organise casual “tweet-ups”, some have regular meetings with no little or no ritual and they all offer on-line connections as well as face to face meetings at little or no cost.

With on-line profiles no-one needs an elevator pitch.

We’ve always been told that networking isn’t about selling and yet encouraged to introduce ourselves at traditional organisations with an elevator pitch. With on-line profiles no-one needs an elevator pitch. Everyone can see what you do, so they get straight to the much more important bit of establishing who you are and what values you share.
Networking is a human activity that was hijacked by business organisations. Now it’s back in the hands of the individual and freely available to everyone.

 

Some examples I’ve come across, local to me are:

Huntingdon Business Women: approx 100 members, no committee, no fees, uses LinkedIn, highly supportive monthly meetings.

The LikeMinded Network St Neots: – over 100 members, no membership fees, uses MeetUp, Facebook and organises business and social events.

Cambs Mums Business Clubs: – over 170 members, children welcome at meetings, uses Facebook, blogging and a special Twitter #BizMumQTime every evening to answer questions.

CamCreative: – over 750 members, no fees, uses MeetUp for monthly meetings.

The Inspired Group: – (my own group – evolved over six years) no members, no fees except for events but approx 4,000 connections worldwide. Discussions on LinkedIn, #binspired on Twitter, blogs, free programmes, highly interactive and supportive.

Huntingdonshire Business Network:  This network is over 20 years old but embraces the use of LinkedIn and Meetup and uses the hashtag #HBNEvent to support discussions from members and non-members alike.

Are you moving on with your networking? If you’ve got any other examples of networking moving on, I’d love to hear about them!

Related posts:

Five tips for making networking fun

How to avoid being boring 

Seductive Networking 

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Cupping, or how to break into a conversation

4447396849 8b8677e178 s Cupping, or how to break into a conversation

You’re at a networking meeting and you want to talk to someone who is in a tight knit little group.

What do you do?

Do you hover and hope one of them will spot you and let you in?

Do you interrupt the conversation?

Cupping* provides a neat solution.

Simply cup the elbow of anyone in the group. They will automatically turn towards you, giving the opportunity to smile winningly and say, “May I join you?”

(If you are a normal polite human being you will notice when someone is hovering and invite them to join in your conversation so this tactic should never be necessary.)

*Other forms of cupping are available.

How do you break into huddles at networking meetings?

What ‘s the most innovative way to use a great testimonial?

Youre fab What s the most innovative way to use a great testimonial? Liz Weston of Weston Communications  had just received a great testimonial from a client and we were discussing innovative ways to use it, other than the obvious; ” stick on your website”.

Here are some ideas we came up with (some of them weren’t printable!)

Print it

Frame it

Hang it on the office wall

Paper the loo with it

Put it in your marketing pack

Have it tattooed on your arm

Have it printed on gift boxes and use them for client gifts

Have it printed on cup-cake papers and take them, with cakes, to your next networking event

What other ideas are there? Leave us your suggestions below!

 

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